Terms and Conditions For Our Water Restoration Company

Introduction

Welcome to Albuquerque Water Damage Pros. These Terms and Conditions (“Terms”) govern your use of our website, waterrestorationalbuquerque.com. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

Scope of Services

Service Description

Albuquerque Water Damage Pros provides water damage restoration services, including water extraction, drying, dehumidification, and mold remediation, among other related services. Our services are available to residents and businesses in Albuquerque, NM, and surrounding areas.

Geographic Availability

Our services are primarily available within Albuquerque, NM. Any service requests outside of this area are subject to availability and may incur additional charges.

Use of the Website

Eligibility

To use our Website, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our Website, you represent and warrant that you meet these eligibility requirements.

User Conduct

When using our Website, you agree to:

• Use the Website for lawful purposes only.
• Not engage in any conduct that could damage, disable, or impair the Website’s functionality.
• Not attempt to gain unauthorized access to any part of the Website or its related systems or networks.

Intellectual Property Rights

All content on our Website, including text, images, graphics, logos, and software, is the property of Albuquerque Water Damage Pros or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our Website without our express written consent.

Service Terms

Service Requests and Quotes

When you request a service through our Website, you will be asked to provide detailed information about your water damage situation. We will provide you with a quote based on this information. Please note that all quotes are estimates and are subject to change based on a more thorough inspection.

Scheduling and Cancellation

You may schedule a service through our Website or by contacting us directly. If you need to cancel or reschedule a service, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

Payment Terms

Payment Methods

We accept various payment methods, including credit/debit cards, checks, and electronic transfers. Payment is due upon completion of the service unless otherwise agreed upon in writing.

Late Payments

In the event of late payment, we reserve the right to charge interest at the maximum rate permitted by law. Additionally, we may suspend or terminate services until the outstanding balance is paid in full.

Service Limitations

While we strive to provide the highest quality service, certain limitations may apply:

• Availability: Our services are subject to availability and may be delayed due to unforeseen circumstances, such as inclement weather or high service demand.
• Service Guarantee: We offer a satisfaction guarantee on all our services. If you are not satisfied with the service provided, please contact us within 48 hours, and we will work to resolve the issue.

Limitation of Liability

General Disclaimer

Our Website and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Website’s content or the services we provide.

Liability Cap

In no event shall Albuquerque Water Damage Pros be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or services. Our total liability to you for any damages shall not exceed the amount you paid for the service in question.

Privacy Policy

Data Collection

We collect personal information when you use our Website or services, including your name, address, contact details, and payment information. This data is used to provide and improve our services.

Data Sharing

We do not sell or share your personal information with third parties, except as necessary to provide our services or comply with legal obligations.

Cookies

Our Website uses cookies to enhance your browsing experience. By using our Website, you consent to our use of cookies in accordance with our Privacy Policy.

Termination

Termination by You

You may terminate your use of our Website at any time by discontinuing access to the Website.

Termination by Us

We reserve the right to terminate or suspend your access to our Website or services at any time, with or without notice, for any reason, including, but not limited to, a breach of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Albuquerque, NM.

Dispute Resolution

Informal Resolution

Before pursuing legal action, you agree to first attempt to resolve any dispute with us informally by contacting our customer service team.

Arbitration

If a dispute cannot be resolved informally, it shall be settled by binding arbitration in Albuquerque, NM, in accordance with the rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding.

Changes to These Terms

Modification of Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

Notification of Changes

We will notify you of any significant changes to these Terms by posting a notice on our Website or by other means of communication.

Contact Information

If you have any questions about these Terms, please contact us at:

Albuquerque Water Damage Pros
3004 2nd St NW, Albuquerque, NM 87107, United States
waterrestorationalbuquerque.com